Privacy Policy

What this policy covers

This policy explains how we handle information collected through our website, pediatrixcaribbean.com. It applies to the contact form, website analytics, and cookies.

This is our website privacy policy. It is not our Notice of Privacy Practices under HIPAA. The website does not collect medical records or protected health information, and you should not send medical details through the contact form. For anything involving your care or a family member's care, please call us or speak with the facility directly.

Information we collect

We keep what we collect to a minimum:

• Contact form: your name, email address, the topic you select, and the message you write.
• Analytics: general, non-identifying usage data such as the pages you visit, your approximate region, browser type, and how you reached the site.
• Server logs: standard technical records (IP address, request time) kept for security and reliability.

How we use it

We use the information you send through the contact form only to read your message and respond to you. We use analytics to understand which pages are useful and to improve the site.

We do not sell or rent your information, and we do not use it for advertising.

Service providers

We rely on a few trusted providers to run the website. They process data on our behalf and only for the purposes described here:

• Google Analytics — website usage measurement.
• Amazon Web Services (SES), through our web partner R21 Digital — delivery of contact-form messages to our office.
• Vercel — website hosting.

Cookies

We use analytics cookies to measure how the site is used. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google's browser add-on. The site works with cookies turned off.

How long we keep it

We keep contact-form messages for as long as we need them to respond to you and follow up on your request, and then we dispose of them. Analytics data is retained according to our analytics provider's standard settings.

Your choices

You can ask us what information we hold from your website inquiry, ask us to correct it, or ask us to delete it. Contact us at inquiries@pediatrixcaribbean.com or 787-999-0753 and we will help.

Children's privacy

The website is intended for parents, caregivers, and adults seeking information about our services. It is not directed at children, and we do not knowingly collect information from children through the site.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

If you have any questions about this policy or your information, reach us at inquiries@pediatrixcaribbean.com, 787-999-0753, or 696A Calle Cubitas, Guaynabo, PR 00969.